Privacy policy


Last updated: March 23, 2026

We respect your privacy and handle your information with care.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • web browser
  • IP address
  • time zone
  • cookies installed on your device

We also collect information about how you interact with the site, including pages viewed and referring websites.

When you make a purchase or attempt to make a purchase, we collect:

  • your name
  • billing and shipping address
  • payment information
  • email address
  • phone number (if provided)

2. How We Use Your Information

We use your information to:

  • process and fulfill orders
  • communicate with you
  • provide customer support
  • screen for potential risk or fraud
  • improve and optimise our website

With your permission, we may also use your email address to send updates, product launches, and brand news.


3. Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, including:

  • Shopify (our e-commerce platform)
  • payment providers
  • shipping and courier services

These providers only receive the information necessary to perform their services.

We may also share your information where required by law or to protect our rights.


4. International Customers

EVOO+ botanicals Limited is based in New Zealand, and your information may be processed and stored outside your country of residence.

By using our website, you acknowledge that your information may be transferred internationally.


5. Your Rights (UK & EU Customers)

If you are located in the United Kingdom or European Union, you have the right to:

  • access the personal information we hold about you
  • request correction or deletion of your data
  • object to or restrict certain processing
  • withdraw consent at any time

To exercise these rights, please contact us at: support@evoobotanicals.com


6. Cookies

We use cookies to enhance your browsing experience and improve our website.

Cookies help us understand how customers use our site and allow us to optimise performance.

You can choose to disable cookies through your browser settings.


7. Data Retention

We retain your order information for our records unless and until you ask us to delete it.


8. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of transmission over the internet is completely secure.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.


10. Contact

For more information about our privacy practices or if you would like to make a request, please contact us at: support@evoobotanicals.com