Refund policy

We want you to feel confident in your purchase and love your EVOO+ botanicals® products.

Due to the nature of cosmetic products, we do not accept returns or exchanges for change of mind.

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery.

Please include:

We will arrange a replacement or refund where appropriate within 30 days.

Our products are formulated using naturally derived ingredients and are designed to support healthy-looking skin.

As individual skin responses may vary, we recommend performing a patch test before first use.

We are unable to offer refunds for reactions or sensitivities.

Shipping costs are non-refundable unless an item is faulty or incorrect.

For international customers, EVOO+ botanicals Limited is not responsible for customs duties, taxes, or import charges.

We are unable to refund orders if customs charges are not paid.

For customers in the United Kingdom and European Union, your statutory rights under applicable consumer protection laws remain unaffected.

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